Breaching the Boardroom
Breaching the Boardroom is a high-level podcast designed to explore the intersection of leadership, growth, and technology. Each episode brings industry leaders, experts, and innovators together for candid conversations on how to navigate the evolving tech landscape while driving business success. We’re on a mission to simplify complex topics like AI, cyber threats, and IT strategy, making them accessible and actionable for executives in mid-market businesses.
Breaching the Boardroom
Empathy in Healthcare Leadership
In this episode of Breaching the Boardroom, host David engages with Etene Terrell-Fakorede, CEO of the Rehabilitation Institute of Encompass Health. They discuss the complexities of healthcare leadership, the importance of empathy in patient care, and the challenges of balancing business realities with compassionate care. Etene shares her personal journey from retail management to healthcare, emphasizing the significance of mentorship, communication, and creating a positive workplace culture. The conversation highlights the need for accountability and trust within teams, as well as the impact of personal experiences on leadership style. Etene also discusses her commitment to community engagement and the importance of supporting staff initiatives.
Takeaways
- Empathy is crucial in healthcare leadership.
- Navigating patient care and business challenges is a daily task.
- Career transitions can lead to finding one's true purpose.
- Mentorship plays a vital role in leadership development.
- Building trust requires open communication and transparency.
- Creating a positive workplace culture enhances patient care.
- Engaging staff in decision-making fosters a sense of ownership.
- Accountability breeds trust within teams.
- Personal experiences can shape leadership styles and approaches.
- Community involvement is essential for healthcare organizations.
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